Shipping and Returns

Deliveries to all countries in Europe are free. 

All shipping charges for the countries outside of Europe will be calculated at checkout.

One can check the status of your order in the email we will send you after shipping your goods.

Returns are hassle free at Lisa Tucci!

If you are unhappy with anything you have bought from us, just let us know and you can return it for an exchange, store credit or a refund within 10 days after the receiving date. We offer a 60 day no questions asked return policy. 

Please note that the postal costs for returning the goods must be paid by the customer.

 What items are returnable?

 Within 60 days of receipt of your shipment

  • In original condition
  • Unworn
  • In the original packaging

Are there any charges for return?

  • Original shipping charges are non-refundable
  • You are responsible for return shipping charges

How do I return?

    • Just send us an email to and we will answer with the details to return the shoes you don't want to keep.

Return address:

SK - Marketing GmbH

Postfach 11 15

52111 Herzogenrath


How soon will I get my refund?

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and will proceed with the refund within 10 business days. That's all.